Privacy Policy

1. Information We Collect

• Account details such as name, email address, and phone number.
• Tag details including tag type, label, and preferred contact routing.
• Request data such as the message, call preference, and time of contact.
• Usage data like scans, approvals, declines, and device metadata.
• Approximate location if a finder shares it during a request.

2. How We Use Information

• Provide call or message bridging between users.
• Notify you when a tag is scanned.
• Improve product reliability, safety, and support.
• Prevent fraud, abuse, or unauthorized access.

3. How We Share Information

We do not sell personal information. We share data only as needed to operate the service.

• Service providers for SMS, voice, hosting, analytics, and customer support.
• Payment processors to handle transactions securely.
• Legal or safety requests when required by law or to protect users.

4. Data Retention

We retain account information while your account is active. Request logs are kept only as long as needed for safety, compliance, or support. You can request deletion through support.

5. Security

We use technical and organizational safeguards to protect your information. No system is 100% secure, so please keep your login credentials confidential.

6. Your Choices

• Update account information in the Anchor QR app.
• Disable marketing messages via unsubscribe links.
• Request account deletion by contacting support.

7. Children’s Privacy

Anchor QR is not directed to children under 13. If you believe a child has provided personal data, contact us so we can delete it.

8. International Data Transfers

If you access Anchor QR outside the United States, your information may be processed in locations where we or our providers operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the latest version here and update the effective date.

10. Contact

Questions or requests? Reach us via the Anchor QR app or email support@Anchor QR.help.